[ Originally posted here:Ā  http://web.archive.org/web/20130918070911/http://onecool1.wordpress.com:80/2008/09/19/microsoft-outlook-2007-imap-exchange-and-moving-those-special-folders-back/ ]

As a Microsoft Windows Small Business Server 2003 user, I have the option of using either Microsoft Outlook for native Exchange mail server connectivity, or using another, open standard protocol such as IMAP.Ā  So, in my finite wisdom, I decided… why not?!


Why not indeed.Ā  The reason for using IMAP (Internet Message Access Protocol) is so that I could use….. wait for it… a non-Microsoft email client with my Microsoft server.Ā  The very notion.Ā  Well, actually it’s not too bad.Ā  You enable the IMAP service on the server, set up the mail account in Thunderbird, and hey presto – log in!

Unfortunately, my client (Mozilla Thunderbird) then seemed to have done certain things which – only now – take my slightly by surprise.
An Exchange mailbox, as standard, contains some basic top-level folders, such as Calendar, Contacts, Deleted Items, Drafts, Inbox, Outbox, Sent Items and Tasks (this is probably not an exhaustive list).Ā  In contrast Thunderbird, by default, contains Inbox, Drafts, Sent, Deleted, Junk and Trash.Ā  So, what’s in a name?

Well, after using Thunderbird/Exchange via IMAP (and not actually noticing this at the time of doing so), a couple of the Exchange folders had disappeared.Ā  I only noticed this later when using Outlook again, and couldn’t locate my Sent Items or Deleted Items folders.Ā  I then found them lurking within my Trash folder.Ā  Ok, so this has got very messy.

It sadly got worse.Ā  Now that these ā€œSpecial Foldersā€ in Microsoft parlance have been moved, they could not be moved back in Outlook.Ā  When trying to drag ā€œDeleted Itemsā€ to my top-level Mailbox, I would be told ā€œCannot move special items.Ā  Special folders, including the Inbox, Contacts, Calendar, Notes, Tasks and Journal folders, cannot be moved.ā€Ā  Oh, I see.Ā Ā  Although I tried various methods within Outlook to achieve the same thing, I failed miserably.

So what is the solution?Ā  Ironically, going back to Thunderbird and simply dragging the folder from Trash into the top-level mail account/box did it.Ā  It re-sync’ed over IMAP and everything gets copied correctly.Ā  How ridiculous.

The solution is not to run scanpst.exe or scanost.exe, or to start up Outlook using the ā€œSafeā€ switch, thus:
C:Program FilesMicrosoft OfficeOffice12OUTLOOK.EXEā€ /safe

It’s not even starting up Outlook with ā€œReset Foldersā€:
C:Program FilesMicrosoft OfficeOffice12OUTLOOK.EXEā€ /resetfolders
… or the combination of both.

This is one of those annoying, inexplicable problems that you somehow just get used to.Ā  I hope this helps someone else out there who has suffered the same issue.

Thunderbird and Firefox are GTK+ apps.Ā  GTK+ is a windowing toolkit that GNU/Linux application developers tend to use when creating software on the GNOME Desktop Environment.

If you decide to switch to an alternative desktop environment, such as KDE, the default settings for GNOME/GTK applications may be ignored.Ā  This is because KDE uses the Qt windowing toolkit instead.

To fix this, you need to do it tell KDE to pick up the GTK settings and apply them to your GTK apps.

In Fedora/CentOS, this is simple:

# yum install qtcurve-gtk2.x86_64

Then in KDE, point to Kicker (the application menu) > system settings > Application Appearance > GTK+ Appearance

Change the Widget Style (dropdown) from Redmond to qtCurve.

More information for Ubuntu users is here:

Well, I actually feel the need to thank Microsoft.Ā  Crazy.

But yes, thank the maker that Redmond has finally decided it’s time to end support for IE6.Ā  Who, in the web design world, won’t miss it, I wonder?

Internet Explorer 6 has been the bane of web development inasmuch as IE5.5 before it.Ā  Given its age, though, it could be forgiven.Ā  IE6 was a lot better than IE5.5, which was also a huge improvement over IE5.Ā 

So, now that web designers can concentrate on better serving their customers and perhaps being more profitable too, this surely is a good thing for the industry that has for too long supported an browser incapable of basic standards-support.

this week (wk 10)

work

  • General
    • Ā Quick wins šŸ™‚
  • CRM
    • System:
      • Complete populating Products/Quotes system
      • Complete virtual inventory
      • Remove email contacts (& from TB Address Book)
      • Fix web2lead form
    • Sales
      • compile charity list
      • Marketing/Intro letter to local .org.uk’s (in progress)
    • Configure e-mail marketing; send communications
  • Systems:
    • Update shared accounts to new limits
    • Update server software to latest stable
  • Projects
    • Ri**
      • Admin panel tasks
        • test – scripting
        • release
      • Checkout/PSP testing
    • Cl**
      • Complete template & get sign-off
      • Build site
    • Fa**
      • Convert template to CSS & hand back for approval
    • Wa**
      • Complete visual design, do CSS
  • [recurring] Organise
    • networking group:
      • training
      • social events
      • 1-2-1s
      • f/up referrals
      • changes to web site
      • contact prospective visitors
    • sales leads / prospects / meetings for next week
    • week in view
    • finances
      • Q1 administration

life

misc

  • Fix bike
  • Buy bike lock & lights
  • More stretching

last week (wk 9)

work

  • General
    • XHTML/CSS template conversion
    • CRM meeting with client
    • Hosting project planning
    • Transfer notes to TD
  • CRM
    • System:
    • Sales
      • compile charity list
      • Marketing/Intro letter to local .org.uk’s (in progress)
    • Install for customer
    • Configure e-mail marketing; send communications
  • Systems:
    • Update shared accounts to new limits
    • Update server software to latest stable
  • PHP
    • Admin panel tasks
      • test – scripting
      • release
    • Checkout/PSP testingĀ 
    • IE6 layout compatibility testing
  • [recurring] Organise
    • networking group:
      • training
      • social events
      • 1-2-1s
      • f/up referrals
      • changes to web site
      • arrange visitors
    • sales leads / prospects / meetings for next week
    • week in view
    • finances

life

misc

  • Fix bike
  • Buy bike lock & lights
  • Order car tyres
  • Meal at friends
  • Birthday curry
  • Other birthday drinks

this week (wk 9)

work

  • General
  • XHTML/CSS template conversion
  • CRM meeting with client
  • Hosting project planning
  • Transfer notes to TD
  • CRM
    • System:Ā 
  • Sales
    • compile charity list
    • Marketing/Intro letter to local .org.uk’s (in progress)
  • Install for customer
  • Configure e-mail marketing; send communications
  • Systems:
    • Update shared accounts to new limits
    • Update server software to latest stable
  • PHPĀ 
    • Admin panel tasks
    • test – scripting
    • release
  • Checkout/PSP testingĀ 
  • IE6 layout compatibility testing
  • [recurring] Organise
    • networking group:
    • training
    • social events
    • 1-2-1sĀ 
    • f/up referrals
    • changes to web site
    • arrange visitors
  • sales leads / prospects / meetings for next week
  • week in view
  • finances
  • life

    misc

    • Fix bike
    • Buy bike lock & lights
    • Order car tyres
    • Meal at friends
    • Birthday curry
    • Other birthday drinks

    last week (wk 8)

    work

    • General
    • compile charity list
    • mail merge & post out to charities
  • CRM
    • System:Ā 
  • Sales
    • Marketing/Intro letter to local .org.uk’s (in progress)
  • Install for customer
  • Configure e-mail marketing; send communications
  • Systems:
    • Update shared accounts to new limits
  • PHPĀ 
    • Admin panel tasks
    • test – scripting
    • release
  • Checkout testing
  • [recurring] Organise
    • networking group trainingĀ 
    • changes to web site
    • arrange visitors
    • sales leads / prospects / meetings for next week Ā 

    life

    misc

    • Fix bike
    • Fix bed

    Ok, so I check my email first thing on Wed 16 Feb to find a message from a close friend.

    “What’s that email all about then mate?”, he asks.Ā  “No idea – which email?” I reply.

    Turns out, it was this email (I have removed private email addresses, etc):

    Join me on Ecademy

    Connect to the right people
    Market your business
    Grow revenue

    photo Steve Dowe
    @dot.com>
    Upgrade to PowerNetworker
    7 day FREE Trial
    ps. Join today and receive a free trial PowerNetworker subscription>


    This email was sent to
    To avoid receiving these emails in the future go to
    http://www.ecademy.com/blockinvites.php?e=

    The Ecademy Limited. Registered in England and Wales. Company Registration:3651083 VAT:718037736
    @dotcom>
    @domain.com>

    So, from a contact list I’d imported probably 2 years ago, since which I’d downgraded from a PowerNetworker to a Free member, suddenly is sent a whole load of invites to people I’ve not spoken to.Ā  This is not good.

    Now, before the critics chime in, yes I know that the terms of importing the contact list are that ecademy will send out invites on my behalf.Ā  This is not an issue – I agreed to that…2+ years ago.Ā  A lot changes in that time.

    Miffed as I was that this had happened, I considered blogging about it and finally let it lie … until the same message was again dispatched, early this morning (24 Feb), to the 180-odd contacts who had not yet responded or read their email.Ā  This, in my book, is tantamount to spamming.Ā  “Oh, you didn’t buy my product?Ā  Here, try again…”.Ā  Ad infinitum.Ā  This, a happy member does not make (especially since finding out that a customer of mine has received 3!).

    So, sorry to all the contacts past and present who have endured these messages.Ā  At least I was able to obtain the list of contact data back out of ecademy so that I could message everyone separately and invite them personally to LinkedIn.

    Let me just say, however, that despite this I have otherwise been happy using ecademy.Ā  Support has been good and the web site is useful in connecting people.Ā  But this method of increasing memberships is a little too covert for my liking, and the time is coming for one or more new platforms in business/social networking, with open, user-controlled features and content.

    In the meantime, I await with interest, the outcome of my correspondance with ecademy’s support team:

    Sent 24 Feb 2011

    Hello,

    I wish to close my account.

    Can you also promise that the details of people who are in my contact list, but who are not members of ecademy, will be removed from your database?

    I look forward to hearing from you.

    Many thanks,
    Steve

    Update – 24 Deb 2011

    Well, an automaton can do that for me too! I quote:

    Delete Your Account

    Deleting an account is a major step. Once the account has been deleted, you will not be able to re-join using the same email address. All your records, contacts, posts, comments and messages will also be deleted. Deleted records cannot be recovered.

    This process is irreversible.
    Are you absolutely sure you want to do this?
    As an alternative, Click on ‘No. Just hide my profile’ to hide your profile and turn off all email messages, leaving your account intact.
    If you definitely want to be permanently removed from Ecademy, type in your password, check the confirmation box and choose the ‘Yes. Please delete my account’ button below.

    this week (wk 8)

    work

    • General
    • compile charity list
    • mail merge & post out to charities
  • CRM
    • System:Ā 
  • Sales
    • Marketing/Intro letter to local .org.uk’s (in progress)
  • Install for customer
  • Configure e-mail marketing; send communications
  • Systems:
    • Update shared accounts to new limits
  • PHPĀ 
    • Admin panel tasks
    • test – scripting
    • release
  • Checkout testing
  • [recurring] Organise
    • networking group trainingĀ 
    • changes to web site
    • arrange visitors
    • sales leads / prospects / meetings for next week Ā 

    life

    misc

    • Fix bike
    • Fix bed

    last week (wk 7)

    work

    • General
  • CRM
    • System:Ā 
  • Sales
    • Marketing/Intro letter to local .org.uk’s (in progress)
  • Systems:
    • Update shared accounts to new limits
    • Check and update VS disk space
  • PHPĀ 
    • Admin panel tasks
    • build – complete eCommerce
    • test
    • release
  • Checkout testing
  • [recurring] Organise
    • networking group trainingĀ 
    • changes to web site
    • arrange visitors
    • sales leads / prospects / meetings for next week Ā 

    life

    misc

    this week (wk 7)

    work

    • General
    • CRM
      • System:
      • Sales
        • Marketing/Intro letter to local .org.uk’s
    • Systems:
      • Update shared accounts to new limits
      • Check and update VS disk space
    • PHP
      • Admin panel tasks
        • build – complete eCommerce
        • test
        • release
      • Checkout testing
    • [recurring] Organise
      • networking group training
      • changes to web site
      • arrange visitors
      • sales leads / prospects / meetings for next week Ā 

    life

    misc

    last week (wk 6)

    work

    • CRM
    • Systems:
      • Update shared accounts to new limits
      • Check and update VS disk space
    • PHP
      • Admin panel tasks
        • build (ongoing)
        • test
        • release
      • Checkout testing
    • [recurring] Organise
      • networking group trainingĀ 
      • arrange visitors
      • sales leads / prospects / meetings for next week Ā 

    life

    misc

    this week (wk 6)

    work

    • System:Ā 
  • Sales
    • Arrange 1-2-1s with visdes’s
    • Marketing/Intro letter to local .org.uk’s
  • Systems:
    • Update shared accounts to new limits
    • Check and update VS disk space
  • PHPĀ 
    • Admin panel tasks
    • build
    • test
    • release
  • Checkout testing
  • [recurring] Organise
    • networking group trainingĀ 
    • arrange visitors
    • sales leads / prospects / meetings for next week Ā 

    life

    misc

    last week (wk 5)

    work

    • System:Ā 
  • Sales
    • 1-2-1s with visdes’s
    • Tie down opps
  • Systems:
    • Update shared accounts to new limits
    • MTA switch
    • Check and update VS disk space
  • PHPĀ 
    • Admin panel tasks
    • build (in progress)
    • test
    • release
  • Checkout testing
  • [recurring] Organise
    • networking group trainingĀ 
    • arrange visitors
    • sales leads / prospects / meetings for next week Ā 

    life

    misc